Digital ShowroomGreet · Consult
Test DriveTDS
E-Contract & PaymentQuote · Contract
LogisticsDelivery
Digital WorkshopAftersalesFive agent-operated modules, one customer journey.
The customer-facing front door. A visit booked from a phone, a QR code that opens the showroom outside business hours (EntryGo), a kiosk that greets by name because it already knows who walked in.
Booking, approval, vehicle assignment, live tracking, hand-back and the follow-up that decides whether the drive becomes a deal — including drives that go to the customer instead of the other way round.
The group's head-office system. Leads, quotations, contracts, dealer network, allocation, production and delivery — demand and supply in one place, with the signature gate held by a person.
Intake, symptom triage, work bay, repair order, diagnosis, estimate, customer approval and hand-back — with an audit trail on every transition and the declined work re-offered when it is worth re-offering.
The layer that makes four systems behave like one conversation. It answers in the customer's own words, retrieves the live price rather than recalling it, books and quotes and orders — and stops at safety and signature.
These four run on a shared spine — one customer record, one VIN record, one consent ledger — which is what lets a repair logged in DWS change what DNP knows a trade-in is worth. The architecture below is how that composes.
See it on your own floor.
A guided live demo runs about 40 minutes on your schedule. We open the systems, take your questions, and use your store's numbers — not a sandbox dataset — so you can judge whether the arithmetic works for you.
- Live walkthrough of any module you name
- The storefront we operate in Seoul, opened live
- What a first deployment in your store would actually involve
Four systems. One spine. One agent.
Each system does the work of one department. PIKAR Genie is the layer that makes them behave like one conversation rather than four tools, and the spine underneath is what lets a fact learned in the service bay change what the sales floor knows a car is worth.
One journey, end to end. Humans where trust is decided.
Most digital retail tools digitize individual steps. EPIKAR runs the customer-facing process itself, and steps back at the points where a person has to be the one talking.
Greet
Any channel, any hour
AIConsult
Trim, price, availability
AITest Drive
Booking and hand-over
AI + humanQuote
Live price book
AIContract
Signature and payment
Human gateDelivery
Logistics and hand-over
AI + humanAftersales
Service and retention
AI