Aftersales

Digital Workshop Mgmt.

A digital workshop management system that optimizes automotiveservice center operations with data and KPIs.

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A digital workshop management solution purpose built for the automotive industry that connects vehicle check in, service, waiting, and delivery in real time to maximize work bay utilization and operational productivity.

Problem → Solution

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Pain Points

Limited real-time visibility into work bay utilization
Data gaps caused by manual, paper based processes
Lack of insight into waiting times and bottlenecks
No standardized benchmarks across service centers
EPIKAR Solution
Enterprise security compliance
Brand specific persona configuration
Data driven bottleneck analysis
Standardized operating model for service centers
Core Feature
Real-time Workshop Visibility
Real-time Workshop Visibility

Real-time visibility across the entire service flow from vehicle check in to parking, waiting areas, and work bays enabling a clear, at a glance view of service center operations.

Real-time tracking of vehicle location and dwell time
Parking and work bay availability monitoring
Visualized operational dashboard
Workbay Utilization Optimization
Workbay Utilization Optimization

Precisely analyzes work bay occupancy, actual service time, and waiting time to maximize utilization and eliminate idle time.

Work bay utilization analysis
Measurement of service vs. waiting time
Rules for automated next job assignment
KPI based Workshop Management
KPI based Workshop Management

Standardizes KPIs across centers, branches, and work bays to benchmark performance and clearly identify operational improvement opportunities.

Process level dwell time KPIs
Analysis of service throughput and waiting rates
Cross-location performance benchmarking
Data Driven Root Cause Analysis
Data Driven Root Cause Analysis

Identifies why service times vary for the same vehicle or issue, enabling actionable, data backed operational improvements.

Cross workbay performance analysis
Bottleneck identification
Technician and process optimization insights
DMS / ERP Integration
DMS / ERP Integration

Integrates with existing DMS or ERP systems using vehicle identifiers to centrally manage data and act as a middleware layer between on site operations and enterprise systems.

VIN based data integration
Minimal impact on legacy systems
Phased, modular scalability
Why It Matters
Labor Productivity Increase
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Workshop Throughput Increase
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Equipment & Work Bay Downtime
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Workshop Throughput Increase
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Use Cases

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Company

Biz Reg. No.

Addr

CEO

Email

Tel

EPIKAR

459-81-00569

4​1​,​ ​N​o​n​h​y​e​o​n​-​r​o​ ​1​4​5​ ​g​i​l​,​ ​G​a​n​g​n​a​m​-​g​u​,​ ​S​e​o​u​l​,​ ​R​e​p​u​b​l​i​c​ ​o​f​ ​K​o​r​e​a

Bosuk Han

e​p​i​k​a​r​@​e​p​i​k​a​r​.​c​o​m

+​8​2​ ​2​ ​5​1​7​ ​4​0​8​8

© 2026 EPIKAR, Inc.