“Wherever the customer is, that’s the new test-drive center.”
EPIKAR, a mobility tech company and official partner of Renault, is revolutionizing the way test
drives are conducted. Through its mobility brand EPIK Mobility, the company has launched an on-
demand test-drive service where vehicles are delivered directly to the customer's location—offering
a powerful combination of innovation and emotional connection within the automotive distribution
industry.
■ From Hospitals to Offices and Cafés — Personalized Test Drives That Come to You
This new service goes beyond a simple vehicle demo—it offers a deeply personalized mobility
experience tailored to each customer’s daily routine. Using an online platform, customers can
request a test-drive in real-time, and the designated vehicle is delivered to the location of their
choosing, whether it's their home, workplace, a café, or even a hospital.
This level of flexibility has been made possible thanks to EPIKAR's proprietary technology.
Leveraging years of data, the company developed advanced systems including predictive customer-
movement analytics, customized routing algorithms, and a real-time vehicle operation system. This
enables precise, nationwide test-drive scheduling and a hyper-personalized experience for each
customer.
■ “I Was in a Hospital Bed — and the Car Came to Me”
One recent story has captured widespread attention. A customer requested a test drive at a
hospital. At first, staff assumed it was for a hospital employee. However, the individual who greeted
the delivery staff was a patient in a hospital gown. Despite being hospitalized after an accident, he
urgently needed a car. Unable to leave the hospital, a typical test-drive wasn't feasible—but thanks
to EPIK Mobility, he was able to inspect the car right outside the hospital, and after discharge,
purchased the same model to drive home.
The customer, identified as Mr. Han Yunha (pseudonym, age 42), said:
"Even in my difficult condition, I received a service that felt tailored just for me. It wasn’t just about
the car—it felt like the brand truly understood me, like a companion."
■ A Brand That Comes to You — Not the Other Way Around
An EPIKAR spokesperson stated:
“We are a company that connects people through technology. True digital transformation isn’t
about making customers come to us—it’s about us going to them.”
“We aim to shape a new culture in mobility by offering experiences tailored to each individual’s
lifestyle.”
EPIK Mobility’s on-demand test-drive service represents more than just convenience—it’s a fusion of
technology and empathy that redefines the customer experience. Going forward, EPIKAR plans to
set a new standard in future mobility by offering the most personalized automotive experiences for
Renault customers.
Press